Financial Lines Insurance

Claim Procedure

Claim Procedure

1.

Notify Us

  • At the occurrence of the incident that may give rise to a claim, contact your agent, broker or MSIG at +65 6827 7660
  • For cyber incidents, please call our dedicated cyber hotline at +65 6012 0526 immediately. You will have access to our cyber incident response team to assist in managing the cyber incident. 
2.

Submit Information

  • You may download a copy of the claim form or request for the form to be sent to you.
  • Complete the claim form and submit it with all the necessary information and documentation.
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Supporting Documents for Financial Lines Claim

You can help us to expedite your claim by providing any documents that can support your claim promptly.

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We will contact you for any additional documents that may be required.